From basic webinars, to more immersive on-site training, each module can be customized. We can also create bespoke training sessions on any topic relevant to your organization. These are the three most popular:

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The 3 C’s of Happy Volunteers: Comfort, Convenience, Connection

Keep and attract the best talent to your volunteer pool by understanding "The 3 C's". This fun and interactive session offers practical, scalable solutions for any sized organization to improve volunteer engagement and retention.

Simple and effective system for any size program or budget to increase volunteer engagement, recruitment, and retention. This workshop includes a slide presentation of the basic concepts, evaluation exercise for your programs, as well as discussion, troubleshooting ,and Q&A. Suitable for all volunteer administration experience levels.

At the end of this session, participants will be able to apply the core concepts of "The 3 C's" with practical examples to build organizational capacity, increase volunteer satisfaction, and build volunteers' connection to their mission.

High Tech, High Touch: Finding the Balance in Volunteer Engagement

Learn how to balance the latest technology with a personal touch to work smarter, not harder, in engaging volunteers and managing data. No matter your budget, or comfort level with technology, by the end of this workshop you will have the strategic tools to dig deeper into new diverse communities to reach the right volunteers with the right skills. The session will review a variety of apps and programs - including some not typically used for volunteer administration - from a neutral, field-tested perspective.* This is a fun, dynamic and interactive experience from the heart of Silicon Valley.

* The presenter does not represent any of the app providers or products discussed, and no endorsement is implied.

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Hold ‘Em or Fold ‘Em: How to Inspire, Fire, or Move Challenging Volunteers

Every interaction with a volunteer is an invitation to stay, or an invitation to go...and sometimes, it is time for them to go! This funny and engaging session explores the serious and dreaded topic of what to do when a volunteer has worn out their welcome, with communication techniques and examples to ensure a challenging situation ends with the best results for all.

At the end of this session participants will have practical communication skills to apply to the most emotionally charged and challenging situations. Participants will develop emotionally neutral responses via role-play, examples, and practice exercises to create a win-win for the agency and the volunteer.